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Emergency On-Call Procedures for Crisis Situations

Emergency On-Call Procedures for Crisis Situations

    Foothills Gateway has an Administrator On-Call system for emergencies. Specific Division of Case Management (DCM) staff rotate in providing administrative after hours responsibilities for the Case Management Agency (CMA)/ Community Centered Board (CCB).

    During Normal Business Hours:

    • Call 970-226-2345 and Front Desk staff will connect you to your assigned Case Manager, a supervisor, or the On-Call Case Manager
      • If you are calling regarding a person having a behavioral health/mental health crisis, the START Coordinator, who is the Administrator On-Call for Crisis Services, will be contacted
    After Hours or During Agency Closures:
    • Call 970-226-2345 and press “7” to speak to FGI Agency On-Call staff